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Palm Beach County Library System Satisfaction Survey



The Palm Beach County Library System delivers outstanding service with kindness, integrity and respect. Your input helps us reach our mission, vision and values so that we can better serve you. Thank you!

Under Florida’s public record laws, please be advised that responses to this survey and all information herein, will become a public record unless covered by a statutory exemption.
 
3. What time did you visit the Library/attend an outreach or use our online resources? *This question is required.
4. On a scale of (1-5) (1 being poor and 5 being great), how would you rate your overall Library customer service experience? *This question is required.
5. On a scale of (1-5) (1 being poor and 5 being great), how would you rate your satisfaction with Library facilities? *This question is required.
6. On a scale of (1-5) (1 being poor and 5 being great), how would you rate the availability of Library materials and services? *This question is required.
7. On a scale of (1-5) (1 being poor and 5 being great), how would you rate the Library meeting your expectations? *This question is required.
8. On a scale of (1-5) (1 being poor and 5 being great), how would you rate your overall library experience?
9. On a scale of (1-5) (1 being poor and 5 being great), how would you rate that your questions were answered to satisfaction?  *This question is required.
10. Did you attend an event or activity? e.g. Zoom event, in-person workshop, one-on-one Book-A-Librarian *This question is required.
11. [Select All that Apply] After attending this activity, I...
11. How did you hear about this activity?
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