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Visitor Survey

PRINCE WILLIAM COUNTY PUBLIC SCHOOLS
Office of the Ombudsman

Your feedback is important and appreciated. In an effort to evaluate the effectiveness of the Office of the Ombudsman, please take a moment to complete the following survey. All responses are kept confidential and reviewed solely by the Ombudsman.

If you prefer to return this survey via U.S. mail, you may send it to:
PWCS Independent Hill Complex
Office of the Ombudsman
14800 Joplin Road #50-01
Manassas, VA 20112-3909

1. How did you first learn about the Office of the Ombudsman? Please check all that apply.

Internet Search
Poster
Previous Visit
Referral
Website
Word of Mouth
Other - Write In Please enter an 'other' value for this selection.

2. If you had not had the option to discuss your issue/concern with the Office of the Ombudsman, what action would you have taken? Please check all that apply.

I would have done nothing
I would have waited until a later date to address my issue
I would have filed a lawsuit
I would have filed a grievance or formal complaint
I would have addressed through another channel (e.g. HR, Supervisor, Principal)
I would have tried to solve the problem myself
I would have left PWCS
Other - Write In Please enter an 'other' value for this selection.

3. What is the likelihood you would refer others to the Office of the Ombudsman for assistance?

4. What is the likelihood you would use the Office of the Ombudsman services again should the need arise?

5. Please use this space to provide any other feedback or suggestions to the Office of the Ombudsman for improvement.