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Meekins Library Strategic Planning Survey

Please take a moment to answer this anonymous survey about the Meekins Library. When answering, please consider your experience both before and during the pandemic.  Your answers will help inform decisions about library services in the coming years.  This survey will be open through November 30.

Note: For the best experience please use a computer or newer tablet to complete this survey.  Alternatively, paper copies can be picked up at the library and other town locations or printed from a downloadable PDF at www.meekins-library.org.
 
1. How often do you use the Meekins Library (in-person or online)? *This question is required.
2. How do you search for books or DVDs?  (Check all that apply)
2. How important is each of the following library services to you?
Space Cell Very ImportantImportantSomewhat ImportantNot ImportantDon't Know/ Not Applicable
Borrowing materials (books, DVDs, music, etc.)
Research assistance from librarians (Reference)
Programs (classes, storytimes, etc.)
Computers, printer, photocopier, fax
Help using computers, printer, etc.
Community meeting room
WiFi/ Internet access
Interlibrary loan
Online services (website, catalog, research databases, etc.)
Newspapers and magazines
Neil Hammer Gallery
Museum passes
Quiet space
Conversation space
Photo and large document scanner
Overall, how important is the library to you and your family?
2. What, if anything, prevents you from using the library?  (Check all that apply)
3. Did you know the library has these FREE ONLINE SERVICES?
Space Cell YesNo
Downloadable books, audiobooks and magazines (Overdrive/ Libby)
Downloadable movies, tv shows, books and magazines (Hoopla)
Local History resources - maps, cemetery records, yearbooks, photographs
Research Databases - provided by the state of Massachusetts
World newspapers including New York Times and Boston Globe
4. Have you had any frustrations/difficulties in working with the FREE ONLINE SERVICES above?
5. Why don't you use the online services?
5. How do you find out about library events and local events?  (Check all that apply)
Space Cell Library EventsLocal Events
Library website
Posters and flyers
School communications
Facebook
Email
Texts
Word of mouth
6. What is the best time for you for library events? (Check all that apply)
Space Cell Adult EventsChild/Family Events
Weekday morning
Weekday afternoon
Weekday evening
Saturday morning
Saturday afternoon
Not applicable
7. The library budget currently does not allow for additional operating hours. If that option were to become a possibility in the future, which hours would help you most?
8. How interested would you be in the library's adding the following?
Space Cell Very InterestedInterestedSomewhat InterestedNot InterestedDon't Know/ Not Applicable
Topical community conversations
More community events in library’s outdoor space
Scanning for family photographs
Virtual programming
More online resources (such as Consumer Reports)
Services for homebound individuals
10. Please rate your overall experience with Meekins Library's collection.
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
11. Please rate your overall experience with Meekins Library's customer service.
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
13. Please tell us a little about you.
 
14. Please select your age range.